TERMS OF SERVICES

Last updated: 2025-10-03

1. INTRODUCTION

Welcome to All Things Snug LTD (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our interior design platform and services located at allthingssnug.com operated by All Things Snug LTD.

Our Privacy Policy also governs your use of the Platform and explains how we collect, safeguard, and disclose information.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Agreements

If you do not agree with (or cannot comply with) the Agreements, please discontinue use of the Platform and contact us [email protected] so we can address any concerns.

2. OUR SERVICES

All Things Snug provides professional interior design guidance, visualization tools, and curated product recommendations through our self-serve platform. Our services include:

3. COMMUNICATIONS

By using our Platform, you consent to receive service-related communications. You may also opt in to receive newsletters, design tips, and promotional materials. You can unsubscribe from marketing communications at any time through the unsubscribe link or by emailing [email protected].

4. ACCOUNT REGISTRATION

To access certain features, you must create an account. You must be at least 18 years old and provide accurate, complete information. You are responsible for:

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscriptions and billing

5.1 Subscription Plans

Premium features are available through subscription plans billed on recurring cycles. Subscription details, including available features and billing frequency, are clearly displayed during signup.

5.2 Automatic Renewal

Subscriptions automatically renew unless canceled before the next billing cycle. You may cancel anytime through your account settings or by contacting [email protected].

5.3 Payment Processing

We use secure third-party payment processors. By providing payment information, you authorize charges for your selected plan and represent that you have the legal right to use the payment method.

5.4 Fee Changes

We may modify subscription fees with at least . Changes take effect at your next billing cycle. Continued use after notice constitutes acceptance of the new pricing.

6. FREE TRIAL AND FREEMIUM ACCESS

We may offer free trials or limited free access ("Freemium") at our discretion. Free trial terms are specified during signup. We reserve the right to modify or discontinue free offerings with reasonable notice.

7. REFUND POLICY

We offer refunds within 7 days of subscription purchase or renewal for premium features. Refund requests can be submitted to [email protected]. Refunds are processed to the original payment method within 5-10 business days.

8. PURCHASES AND PRODUCT RECOMMENDATIONS

When you purchase products through our affiliate partnerships, you are purchasing from third-party retailers. We receive commissions on qualifying purchases at no additional cost to you. We curate product recommendations based on design merit and quality standards.
However:

  1. Prices and availability are subject to retailer changes.
  2. We are not responsible for product quality, shipping, or customer service from third-party retailers.
  3. You should review retailer policies before purchasing.

9. CONTENT AND INTELLECTUAL PROPERTY

9.1 Your Content

You retain ownership of content you upload ("User Content") but grant us a license to use, display, and distribute it within our Platform for service provision and improvement. You warrant that your User Content:

  • Does not infringe third-party rights
  • Complies with applicable laws
  • Is appropriate for our community

9.2 Our Content

All original Platform content, features, and functionality are our exclusive property or used under license. Our content is protected by copyright, trademark, and other intellectual property laws.

9.3 Design Recommendations

Our design guidance and recommendations are based on professional expertise and industry standards. While we maintain high quality standards, design implementation depends on individual circumstances, space constraints, and personal preferences.

10. PROHIBITED USES

You may not use our Platform to:

11. A PROFESSIONAL DESIGN SERVICES

Where we offer direct design consultation services, these are provided by qualified interior design professionals. However, users remain responsible for:

12. PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy in compliance with applicable data protection laws including GDPR (where applicable). Please review our Privacy Policy for detailed information about data collection and use.

13. THIRD-PARTY SERVICES AND LINKS

Our Platform may integrate with or link to third-party services. We are not responsible for third-party content, policies, or practices. We recommend reviewing third-party terms and privacy policies before use.

14. ANALYTICS AND IMPROVEMENT

We use analytics tools to monitor Platform usage and improve our services. This helps us understand user behavior and enhance the user experience.

15. COMMUNITY STANDARDS

We maintain community standards to ensure a positive experience for all users. Content that violates these standards may be removed, and accounts may be suspended or terminated.

16. COPYRIGHT AND DMCA

We respect intellectual property rights. To report copyright infringement, contact [email protected] with "Copyright Infringement" in the subject line and include:

17. SERVICE AVAILABILITY

We strive to maintain Platform availability but cannot guarantee uninterrupted access. We may temporarily restrict access for maintenance, updates, or other operational reasons.

18. FEEDBACK AND SUGGESTIONS

We welcome feedback about our Platform. By providing feedback, you grant us the right to use and implement suggestions without obligation or compensation.

19. WARRANTIES AND SERVICE STANDARDS

We provide our Platform and design guidance with professional care and attention. While we maintain quality standards for our recommendations and tools, interior design outcomes depend on various factors beyond our control, including implementation, space constraints, and personal preferences.

We warrant that our services will substantially conform to their descriptions, but cannot guarantee specific design outcomes or user satisfaction with third-party products.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by law, our liability is limited to the amount you paid for services in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages. This limitation does not affect your statutory consumer rights where applicable.

21. INDEMNIFICATION

You agree to indemnify us against claims arising from your use of the Platform, violation of these Terms, or infringement of third-party rights.

22. TERMINATION

Either party may terminate your account with reasonable notice. We may suspend accounts immediately for Terms violations. Upon termination:

23. GOVERNING LAW AND JURISDICTION

These Terms are governed by English law. For users in the United States, claims are subject to binding arbitration under American Arbitration Association rules, except for small claims court matters. For users in other jurisdictions, local consumer protection laws may apply and take precedence where they provide greater protection.

24. DISPUTE RESOLUTION

We encourage resolving disputes through direct communication. Contact [email protected] for assistance. If direct resolution fails, disputes may proceed through applicable legal channels as outlined in Section 23.

25. CHANGES TO TERMS

We may update these Terms periodically. Significant changes will be communicated via email or Platform notification with at least 30 days' notice. Continued use after changes take effect constitutes acceptance.

26. SEVERABILITY

If any provision is found invalid, the remaining Terms remain in full effect.

27. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the complete agreement between you and All Things Snug LTD regarding Platform use.

28. CONTACT INFORMATION

For questions, support, or legal notices, contact us at:

Email: [email protected]
Website: allthingssnug.com


These Terms of Service are effective as of the date listed above and apply to all users of the All Things Snug platform.